Our Commitment to Your Privacy

Your privacy matters to us. Whenever you use our website or services, some information is collected, this may include:

• Anonymous data, such as how you accessed our site or which pages you visited.
• Personal information you provide when booking a tee time, registering for a program, making a payment, or subscribing to updates.

We are committed to handling all information responsibly. Personal data is collected, used, and protected in compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and all other applicable laws.

Cookies

Like most websites, ours uses cookies, small files stored on your device to help the site function smoothly and enhance your experience. For example, cookies may remember your display preferences such as font size or color.

Our cookies do not collect personal information, install software, or share your data. By using our website, you consent to our use of cookies. If you prefer not to accept them, you may change your browser settings to block cookies, though this may affect your browsing experience.

When We Collect Personal Information

We collect information only as needed to provide you with services, respond to inquiries, and improve your experience. This may include:

• Email inquiries: If you email us, we may request your name and contact details so we can respond directly. Only staff who need this information to assist you will have access.
• Tee time reservations and program registration: Information provided when booking through our website or by phone is used to manage reservations, verify identity, and confirm eligibility for discounts.
• System registration: Our tee time and point-of-sale services are powered by Club Prophet Systems, which securely collects and stores information in compliance with FIPPA.

This information is used solely for delivering services, processing payments, and confirming your bookings. For purchases and registrations, you will receive a personalized receipt as proof of your transaction.

How We Protect Your Information

We will never sell or improperly disclose your personal information to outside parties. Access is limited to staff who need it to provide the service you requested. If you subscribe to our newsletter or promotional emails, you can unsubscribe at any time.

Questions About Privacy

If you have any questions about how we collect, use, or protect your information, please contact us:

• Email: proshop@fraserglen.com
• Phone: (604) 852-3477